Customer perspective
Comments from our customers
"Having used Perkins Slade for many years for my company insurances with complete satisfaction I decided to place my investment property portfolio with them. The quality of advice and service has been exemplary, the premiums are highly competitive, and the consolidation of property insurance cover periods, together with individual premium split on request invaluable."
Mr. R. A. Page
"I first started using Perkins Slade some 15 years ago when I was responsible for all my company’s insurance needs. Even though I regularly reviewed the service they provided and talked to other brokers and insurance companies I stayed with Perkins Slade because the staff always conducted themselves in a professional manner and took time to understand my needs. They provided advice and researched the market before making recommendations. It was a very satisfactory relationship that I was happy to put my trust in.
"When I sold the business some 6 years ago and moved into becoming a private landlord I approached them to review my personal insurance needs. I was gratified that the same professional approach I had experienced within the corporate team was evident within the Private Clients team. In the last two years I have been looking to minimise costs without sacrificing insurance cover so I am particularly pleased that Perkins Slade have developed a unique set of Property Owner’s Insurance products. I have found the offerings both flexible and good value for money and all from a one stop shop.
"Based on my experience I would recommend the Perkins Slade team to other landlords; they ask the right questions to understand their needs, recommend sensible insurance products and are competitive."
Mr Finnimore
Private Landlord
"I contacted Perkins Slade following a flyer put through my letter box. I contacted them to get a quote. I have been pleasantly surprised at how good their service is and indeed it has exceeded my expectations. Calls are answered promptly, they work hard at obtaining competitive quotes and ensuring that the policy is tailored for your needs. I would recommend them unreservedly."
Mrs M – Edgbaston
"We are paying a considerably reduced premium for far better cover and much better service. Queries are answered promptly and with a high degree of professionalism. Even when they have every right to be annoyed at my requests for policy docs that I have repeatedly lost or mislaid - I get a fast and efficient response giving me everything that I need. I would have no hesitation in recommending them."
Mr K - Edgbaston
"I moved my home insurance to Perkins Slade in 2011 when the scheme was set up to insure houses on the Four Oaks Estate. This scheme provided a discount to myself as well as income to the Four Oaks Estate community. Following Perkins Slade taking over my house insurance I then moved other insurances to them including those for my overseas holiday home and private health. I found the personal service provided by Perkins Slade to be excellent and the costs of insurance to be competitive and I would thoroughly recommend their services."
Mr W - Four Oaks
"Thank you so much for your excellent work. I will be spreading the word about what a great broker Perkins Slade is."
Mr B - Four Oaks
"We have found dealing with Jill and Perkins Slade excellent. A personal service far above the norm."
Mrs M - Four Oaks
"Very happy with service and performance."
Mr A - Shropshire
"I have always been satisfied with the service I have received. I give you top marks."
Mr A - Edgbaston
"Consistently excellent personal service - Thanks."
Mr S - Thetford
"Very pleased with personal help and information, particularly after recently going through a bereavement."
Mr H - Solihull
"I am entirely satisfied. My contacts are already clients. I would be very happy to refer anyone to use your service."
Mrs R - Wolverhampton
"Debbie Swain does an excellent job for us. We had difficult renewal issue which she handled extremely well."
Mrs O - London
"The staff at Perkins Slade have been advising me with regard to my personal insurances for many years. Recently, the charity of which I am Chairman needed a full review of the insurances on a complex of 26 retirement flats. Perkins Slade conducted a full audit of our requirements highlighting the legal requirements as well as the routine insurance requirements. They took the time to research our particular circumstances, producing a full report for the trustees to consider and we found the information and the advice to be tailored to our situation, and of a high professional standard. Perkins Slade provided recommendations which were easy to understand as well as giving us the facility to further personalise our products.
Robert Trigger
Chair of Trustees Evans’s Cottage Homes
"Over the last seven months since my fire on the 3rd February, I have nothing but praise for all the help and assistance I have received from and through yourselves. It certainly made what was a traumatic time for me so much more bearable."
"Your service would be extremely difficult to better. I am an entirely satisfied and grateful client- and that’s quotable."
"What I look for is a telephone number that gets me through to a personal contact who can focus on my business quickly and efficiently, and ring me back quickly, if that person is engaged when I telephone, and competitive premiums. At present I get this service. Thank you."
"We have recommended Perkins Slade to a number of people and expect to continue to do so."
"Very much appreciate the service provided your firm, takes away stress and worry, your firm is very efficient and professional in its deadlines."
